01 Agreeing to These Terms
These Merchant Terms ("Terms") are an agreement between your business and DSky Solution ("we", "us") for using the TryOn Business app and its services ("Service").
By signing in and setting up a shop, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Service.
02 Who Can Join and Your Account
- You must be 18 or older and allowed to act for the shop you register.
- Give us true shop details (name, phone, city, address, and GSTIN if you have one) and keep them up to date.
- One account runs one shop. Keep your Google account and password safe; you're responsible for what happens in your account.
- Tell us straight away at support@dskysolution.com if you think someone else is using it.
03 Your Photos and Items
When you upload a photo or add an item, you promise that:
- You own the photo or have the right to use it.
- It shows a real item you sell, with an honest name, price, sizes and colours.
🚫 Not allowed
- Nude, sexual, violent or hateful images, or images of children.
- Photos of people without their permission.
- Fake, counterfeit or illegal goods, or someone else's brand or catalog photos you have no right to use.
- Misleading prices or descriptions.
- Trying to break, overload or copy the Service.
You keep ownership of your photos. You give us permission to store them, resize them, show them to shoppers, and use them to make try-ons, only to run the Service. This ends when you delete the item or your account.
We may check photos and hide or reject an item that breaks these rules, and we'll tell you why.
04 How Try-On Works
- Shoppers scan your QR tag in our app, Try On AI, and see an AI picture of themselves wearing your item.
- Try-on pictures are made by AI and are only a preview. Fit, colour and fabric may look different in real life. Your normal shop policies (trials, returns, exchanges) still apply to sales.
- The sale is between you and the shopper. We are not part of it and don't handle sale payments.
05 Plans, Trial and Try-Ons
- New shops start with a free trial (currently 7 days, 20 items, 100 free try-ons).
- Each plan has an item limit and a number of free try-ons it gives your shoppers each period. Each colour of an item counts as one item.
- A free try-on is used when a shopper tries on one of your items; the shopper pays nothing. Failed try-ons are not counted. The App shows how many you have left.
- When they run out, shoppers can still try your items on using the free try-ons the Try On AI app gives them. Unused free try-ons don't carry over to the next period.
- You can buy an add-on pack of extra free try-ons. Add-on try-ons last 90 days and stay when your plan renews.
- Plans are paid outside the App, through a payment link we send you. Prices include or show GST as stated on your invoice.
- If your plan ends or payment fails, your items may stop showing to shoppers until you renew. Your data stays until you delete it.
- We may change plans and prices for the future; we'll tell you at least 15 days before a change affects you.
06 QR Codes and Tags
- Your shop gets a permanent shop code, and each item gets its own code. Print them only for your own shop and items.
- Codes only open in the Try On AI app. Other scanners just see a page asking them to get the app.
- If you delete an item, its tag says "not available". If you delete your account, all your tags stop working.
07 Shoppers and Their Privacy
- You see only totals (scans, try-ons, shoppers). You never see shoppers' photos, try-on results or names.
- Don't try to identify shoppers from your stats, and don't ask shoppers to share their try-on pictures unless they choose to.
08 Suspending or Ending
- You can stop at any time and delete your account in the App under Shop › Delete account. See Delete Account.
- We may pause or close a shop that breaks these Terms, uses false details, or puts shoppers at risk. Where we can, we'll warn you first and give you a chance to fix it.
- Money paid for a period already used is not refunded, unless the law says otherwise or we closed your shop by mistake.
09 Our Responsibility
We work to keep the Service running, but it is provided "as is" and may sometimes be unavailable. We aren't responsible for lost sales, lost profits or other indirect losses. As far as the law allows, our total responsibility to you is limited to what you paid us in the 3 months before the problem.
You are responsible for your items, photos, prices and sales, and you agree to cover us if someone makes a claim because of content you uploaded.
10 Law, Changes and Contact
These Terms follow the laws of India. If we change them, we'll update the date at the top and tell you in the App or by email; using the Service after that means you accept the change.